Shopify agency · United Kingdom

The Shopify agency for UK brands that have outgrown their theme

We design, build, migrate and maintain Shopify and Shopify Plus stores for British merchants, with UK GDPR, VAT display, Royal Mail and Click & Collect set up the way UK shoppers expect.

  • Rated on Clutch
  • 40+ Shopify Plus merchants and app owners
  • Projects start within 3–5 business days

Happy clients

Storefronts, Shopify Plus builds and custom apps for merchants in Germany, Canada, the US and the UK, with the product open so you can judge it yourself.

Work for brands like yours
What a specialised agency brings to a UK Shopify store
03.1Local market

What a specialised agency brings to a UK Shopify store

The UK market has its own rules, and a store that ignores them loses conversions quietly. We set up the payment methods British shoppers reach for first: cards, Apple Pay and Google Pay, plus Klarna and Clearpay at checkout.

We configure VAT-inclusive pricing in GBP, add the company details the Companies Act 2006 requires in your footer, and build cookie consent that meets ICO guidance rather than the EU template.

Delivery is where UK stores win or lose the sale. We integrate Royal Mail, DPD and Evri, set free-delivery thresholds where the data says they work, and add Click & Collect if you have shops.

UK shopping habits every Shopify merchant should design for
03.2Local market

UK shopping habits every Shopify merchant should design for

The UK is Europe’s most mature e-commerce market and most of its orders are placed on a phone, so we design the mobile product page first and the desktop one second.

British shoppers read reviews before they buy and abandon carts over delivery costs more than anything else. Reviews near the buy button and delivery pricing on the product page both move the numbers.

Cross-border shopping is less common here than on the continent, so a UK store needs to feel British: GBP, UK spelling, UK delivery promises, and a checkout that does not ask for a state.

04The alternatives

Why UK brands pick us over a freelancer, a big agency or a hire

None of these are bad options. They just cost you something we don’t.

grumspot
Freelancer
Big agency
Full-time hire
Speed
Starts within 3–5 business days. An update on every task within 48 hours.
Depends on one person’s calendar.
Weeks for a change to clear the queue.
Months to recruit, then one skill set.
Price
A fixed price per scope, agreed in writing before work starts.
Hourly, hard to predict.
Large minimums, even for small tasks.
A full salary through quiet months.
Coverage
Design, development and CRO in one team, under one roof.
One role; you coordinate the rest.
Separate departments, separate timelines.
Every new skill is another hire.
Communication
One Slack channel with the people doing the work, and a call every week.
Fine, until they are on another project.
Account managers between you and the developer.
Direct, within what one person can carry.
Accountability
The same senior people from the first call to launch and after.
Varies with every engagement.
Juniors do the work; seniors do the pitch.
Leaves with the person when they leave.
05How a project runs

Four steps, and you can see every one of them

  1. 01A 30-minute callWe look through your store before the call and come with questions about what is slowing it down, so the time goes on your store and not on a pitch.
  2. 02A written scope with a fixed priceWhat we will build, what it costs and when it starts, on one page. Most projects start within 3–5 business days of you saying yes.
  3. 03Build in the openA shared Slack channel, a staging store you can click through at any point, an update at least every 48 hours and a call every week.
  4. 04Launch, then stay closeWe launch, watch the first weeks of data and fix what the data says to fix. Most clients keep us on for the next thing.
They said it on camera

Founders and managers we worked with, in their own words.

Press play to hear them
Laura SchlaphorstProduct Owner eShop, Ryzon
Hassan FarhatFounder & CEO, Krafted
Grumspot's team successfully revamped the SEO ReRank app. The team made sure I'm kept up to date on the progress of the project at all times and were very quick to adapt any requested changes.
Mladen GrozevFounder, Meliora Web
Irakli LobjanidzeFounder & CEO, ABsolutely
Michael FenlonCMO, Nutri-Genetix
Very competent team who do the work diligently and professionally while still maintainting an agile approach to accomodating changing business needs.
Matthew WebbCTO, Top Screen Media
Andreas MüllerE-Commerce Manager, Emma & Noah
Martin HanewaldCTO, Simply Legal GmbH
We're impressed with their professionalism and quick reaction times to issues and requests.
Miroslav AntonovCo-Founder, Spoon
Danny ShislerCTO, The Floorr
Divyansh OjhaFounder & CEO, Odd Bunch
We loved working with Grumspot! They created a custom app for our Shopify checkout that fixed our address issue perfectly. Their quick and effective solution made a big difference for us. Highly recommend!
Andreas MüllerE-Commerce Manager, Emma & Noah
Grumspot were exceptionally great to work with. They always offered their best advice and were readily available. I thoroughly enjoyed working with them and highly recommend them.
Yash RanadiveFounder, RealityShop
It has been a pleasure working with Grumspot, and we are extremely satisfied with their services. Their communication was exceptional, and their meticulous attention to detail in data gathering stood out. Grumspot consistently exceeded expectations in their deliverables, completing the project on time and providing unwavering support for any questions our team had. We highly recommend Grumspot for any Shopify Plus projects and look forward to collaborating with them again in the future.
Sam CutroniCEO, DataTools
Working with Grumspot was a pleasure. They were highly professional in their communications and the final work product, even under a tight deadline.
Adam BrecklerCo-Founder and Head of Product @ Better Health
07Questions

Questions UK merchants ask before hiring us

Tell us what your UK store needs.

Get in touch

Send a few lines about the store and what is slowing it down. We read it, look at the store, and come back with questions and a price range.