Salesforce Commerce Cloud to Shopify · What moves and what does not

What moves from Salesforce Commerce Cloud to Shopify, and what does not

Catalogues, custom attributes, categories, price books, customers, order history and coupon codes move from Salesforce Commerce Cloud to Shopify. Cartridges, Page Designer layouts, Business Manager jobs and passwords do not move. They are replaced or rebuilt. The store keeps selling on SFCC until the day the domains switch.

Updated · Grumspot

01Moves across

What comes across as it is

  1. Master and variation productsMaster products with variation attributes become Shopify products with options and variants.
  2. Custom attributesCustom attributes on products, categories and orders become metafields with the same names and types.
  3. CategoriesThe storefront catalogue’s category tree becomes collections, with the hierarchy kept in the navigation.
  4. CustomersCustomer profiles with addresses and the custom attributes you added.
  5. Coupon codesCoupon codes become Shopify discount codes with the same codes.
02Moves, with a catch

What comes across after a decision

  1. Order historyAn SFCC archive can run to millions of orders. The years customer service needs are imported, with the original order numbers kept in a tag and a metafield. The rest stays in a searchable export.
  2. Price booksList and sale price books per currency become Shopify Markets pricing. Customer-specific price books become B2B catalogues, which need Shopify Plus.
  3. Promotions and campaignsEach promotion is recreated as a Shopify discount or a Shopify Function with its schedule kept. They are rebuilt one at a time, then the cart is tested against the old storefront.
  4. Customer groupsStatic groups become customer tags. Dynamic groups become Shopify segments, rebuilt from their rules.
  5. Product sets and variation groupsShopify has no direct equivalent. They are rebuilt as collections or linked products, and bundles become Shopify Bundles.
  6. Multiple sites in one realmSites become Shopify Markets on one store, or expansion stores on Plus. Which one depends on how different the catalogues, prices and teams are.
  7. Google rankingsRankings hold when every old URL redirects to the right new one. SFCC URLs depend on URL rules and locale prefixes, so the redirect map is generated per site and locale.
03Does not move

What is rebuilt or replaced

  1. PasswordsPasswords cannot move between platforms. Customers set a new one from an invitation sent with your launch announcement.
  2. CartridgesCartridges stop at the switch. Adyen, Cybersource, Avalara and Vertex each have a Shopify app or a native feature that takes over, named one by one in the written scope.
  3. Page Designer and content slotsLayouts cannot be exported. They are rebuilt as Online Store 2.0 sections and metaobjects your team edits without a developer.
  4. Business Manager jobsJobs and import/export schedules do not exist on Shopify. Each feed is re-pointed at the Shopify Admin API or a connector app.
  5. Einstein search and recommendationsEinstein stays with Salesforce. Shopify Search & Discovery, or Algolia and Rebuy, take over.
  6. PWA Kit storefrontsA headless storefront on PWA Kit and Managed Runtime is rebuilt on Hydrogen and Oxygen, or replaced by a Shopify theme.
04Questions

More questions about moving from Salesforce Commerce Cloud

Tell us about your Salesforce Commerce Cloud store.

Get in touch

Send the URL and the rough size of the catalogue. We will come back with a migration plan, a fixed price and a launch date.